Refund Policy

1. What This Policy Covers

This policy applies to paid subscriptions to AI For Legal Research — currently the Basic and Pro plans, both billed monthly. The free tier involves no payment and nothing to refund. Payments are processed by Stripe; we never see or store your card details.

2. The 7-Day Satisfaction Refund

If you are not satisfied with your subscription, you may request a full refund of your first payment within 7 days of that payment. You do not need to give a reason.

Usage does not disqualify you. Some services void a refund once you have used the product, which makes the guarantee meaningless — you cannot know whether a tool works for your situation without running it. If you subscribed, ran analyses, and concluded it was not what you needed, that is exactly the case this refund exists for.

This 7-day refund applies to your first payment on an account. Later renewal payments are handled under section 4.

3. EU and UK Customers: Your Statutory Right of Withdrawal

If you are a consumer in the European Union or the United Kingdom, consumer law gives you a right to withdraw from a distance contract within 14 days, without giving a reason. That statutory right is longer than our 7-day policy, and it takes precedence — where the law gives you more, the law applies.

One qualification set by that same law: when you ask us to begin supplying a digital service immediately, and you acknowledge that you lose the right of withdrawal once supply has begun, the right can end early. Because access to the tools starts as soon as your payment succeeds, this may apply to you. In practice we do not rely on it — if you are within 14 days and you are an EU or UK consumer, contact us and we will refund you.

Nothing in this policy limits your rights under mandatory consumer protection law in your country.

4. Renewals and Cancellation

Subscriptions renew automatically each month until cancelled. You can cancel at any time from your account dashboard; cancellation stops future charges and you keep access until the end of the period you have already paid for.

We do not automatically refund renewal payments, because you have had a month of access. That said, if a renewal charged you unexpectedly — you meant to cancel, you did not use the service that month, or you did not realise the plan renewed — email us. We would rather refund a renewal you did not want than keep money from someone who is not using the product.

5. Situations We Will Always Refund

Regardless of timing, contact us and we will make it right if:

• You were charged more than once for the same billing period, or charged after cancelling.
• An outage or defect on our side prevented you from using the tools for a meaningful part of your billing period.
• Someone used your payment method without your authorisation.

6. What We Do Not Refund

We cannot refund on the basis that an analysis did not produce the legal outcome you hoped for. The tools provide legal information, not legal advice or representation, and no result is promised — see our Disclaimer. We may also decline refunds where an account has been used in breach of our Terms of Service, for example automated abuse of the tools.

7. How to Request a Refund

Email billing@aiforlegalresearch.com from the address on your account, and include the approximate date of the payment. You do not need to explain your reasons, though telling us what fell short helps us fix it.

We aim to reply within 2 business days. Approved refunds are returned to your original payment method through Stripe and typically appear within 5–10 business days, depending on your bank or card issuer.

8. Problems and Disputes

If you are unhappy with how a refund request was handled, reply to our email or write to legal@aiforlegalresearch.com and we will look at it again. We would much rather resolve it directly than have you file a chargeback — a chargeback typically freezes the account while the bank investigates, which helps nobody.

9. Changes to This Policy

We may update this policy. The terms that apply to you are the ones published on this page at the time of your payment, and changes are not applied retroactively to purchases already made.

10. Contact

Billing and refunds: billing@aiforlegalresearch.com. Anything else: our Contact page.